State Farm® Insurance Agent Kathy Schultze

"Have been dealing with an insurance issue for almost a year now. They can't seem to get it fixed. I have been a customer for more than 20 years now. Currently can't even make a payment because they don't EVER answer the phone when I call. 0 stars isn't an option. Will be switching insurance as soon as I'm able."

"I strongly endorse Kathy and her team. For over a decade, our family has maintained insurance through her office. They've consistently been very supportive and quick to respond whenever we've needed to update policies or submit a claim. Knowing that Kathy and her team are there for us provides immense peace of mind. We feel confident that our assets are well-protected with State Farm and her team."

"Working with Kathy Schultze has been an absolute pleasure and a true blessing for our family! She consistently goes above and beyond to ensure that every client's needs are not just met, but exceeded with exceptional care and attention to detail. Her personalized approach is a rare gem in today's fast-paced world of insurance. From the moment we first contacted her office, we knew we were in good hands. Kathy Schultze took the time to thoroughly understand our concerns and tailored her recommendations accordingly, demonstrating a deep commitment to our best interests. Her professionalism is matched only by her genuine kindness and dedication to ensuring that we are well-informed and confident in our coverage. We are incredibly thankful to have Kathy Schultze on our side. She has not only provided us with outstanding service but has also created a lasting impression of what exceptional customer care truly means. Without a doubt, I would highly recommend Kathy Schultze to anyone seeking not just an insurance agent, but a trusted advisor and advocate. Thank you, Kathy Schultze, for your outstanding service and unwavering support!"

"I spent twenty seven minutes on the telephone With Cassidy and all the questions that I asked Were answered in a way I could understand them. And she was absolutely a pleasure Just to converse with. I had to go there to sign my new policy. And everybody was smiling and it was the end of the day so that showed me that it is a good place to work. They look out for their customers and They are just beautiful people. And they treated me with respect"

"Update - 3-4-2024 Kathy is claiming I never had insurance with her ageny. Also, I worked with Kelly McDonnell, Taylor Hopkins, Caroline Strakonsky, and her husband, Thomas H Schultze in the nine months I had a policy with her agency. You never have the same person helping you, which is part of the problem. AND, each rep gives you different answers that contradict one another. So you are never getting a straight answer. As I mentioned in my original review, RUN, do not purchase from these people. The are not honest and are as slippery as they come. Kathy, her husband and each of their agents are scam artists. They don’t tell the truth they change their story of your policy, why my monthly charge changes each month(?) or even how to get appraisals done for jewelry (FYI - I was told I could only use one jeweler to get appraisals they would accept who charges $100 per item and hounds you to death to set up appointments)! Working with another agent I realize all the things I thought were ‘off’ are completely founded. Do not use this agency. They are as crooked as they come."

"Decades with this office and never disappointed! The problem for my son that we sort of knew the answers too but we're feeling overwhelmed and when we called Tom was right on the spot followed up immediately and gave incredible service- this is why you have decades of customers!"

"I highly recommend Kathy Schultze and her team with all of our insurance needs. For many years, I used another company and learned I was severely under insured. Kathy Schultze took the time to review each policy and explained the pros and cons of various products Statefarm could offer. It's so nice to work with Kathy Schultz, as she continuously provides excellent client care, responsiveness and superb customer service. She's a 5 Star agent and you won't be disappointed!"

"I have been with Kathy's office for over 15 years, and I think it time she and her husband retire. It is evident they do not care about their customers any more nor do they want to put in the work. Their office really secured up my multi-policy business account and have taken over 2 weeks to fix or give me an update. No one knows whats going on in that office and all they do is pass the torch blaming one another or their favorite answer "This is a corporate issue and we have no control" and yet have zero time to follow up and provide a solution. I have switched my Agent and will never refer anyone to this office again. Save yourself the headache."