State Farm® Insurance Agent Kathy Schultze

"From Homeowners to Autos to Personal Property to Umbrella and Business coverage, Kathy Schultze State Farm has taken care of our insurance needs professionally, efficiently and with personal care and concern. We always feel that we are a priority and that our business is appreciated."

"Thank you Kirstine for the BIG help provided this noon when I was struggling with a MVA's issues. You were quick, precise and nice!"

"For nearly 30 years, Kathy and Tom Schultze at State Farm have provided exceptional service for my home and car insurance. Their team is consistently responsive, thoroughly reviewing our policies with honesty and professionalism. They're compassionate, straightforward, and a pleasure to work with. I highly recommend them for all of your insurance needs!"

"I had a great experience working with Joe at State Farm. He took the time to understand my needs and helped me choose the right policy to protect my property. His professionalism, clear communication, and honest advice made the entire process easy and stress-free. I truly felt like he had my best interest in mind. Highly recommend Joe if you're looking for a knowledgeable and trustworthy insurance agent!"

"Angela has been great! Providing timely and excellent customer service, great rates and answers all questions asked."

"I called to inquire about my life insurance policy for my daughter and granddaughter. Angela Vogel helped me with all my concerns and found the best results for my family. She also did an entire review on my car and homeowner insurance policies and found me the best rates possible. I am super grateful 🙏🏽 and look forward to talking to Angela in the future."

"Very helpful and thoughtful customer service. My agent, Angela was extremely knowledgeable!"

"I recently purchased a life insurance policy and couldn’t be happier with the experience. The entire process was smooth, transparent, and stress-free. Angela Vogel took the time to explain all my options clearly, answered all my questions, and helped me choose a plan that fits my needs and budget. I now feel confident and secure knowing my family is protected. Highly recommend to anyone looking for reliable life insurance and top-notch service! Thank you again Angela!!"

"Kirstine Cantara did an awesome job in quickly and accurately completing my three insurance requests by phone today. She answered the phone politely and confidently, and asked a coworker for assistance on the one question in which she did not immediately know the answer. Her multiple years of experience in the insurance industry gave me confidence that all my questions were answered correctly."

"Estube hoy en la oficina.. y tuve la amabilidad del Servicio de..Guiselle tenia algunas preguntas y dudas que no podía resolver y ella con mucha amabilidad me ayudó ..estoy muy agradecido de la atención Guiselle.."

"I always have a pleasure speaking with the staff at Kathy Schultze office. They are so kind and I have been a customer for a very long time. They always help me efficiently."

"Very helpful. Always a good experience!"

"I want to thank Gisel for helping me with my insurance, informing me, advising me, and making the best choice. She has helped me with Steer Clear. She is very attentive to her clients and very patient. Thank you Gisel and thank you State Farm."

"I've been with Kathy Shultz state farm for about 12 years and when I had an issue to which I've had to use them either home or auto it always got taken care of quick and showed they cared about assistaing me with whatever I needed, I'm appreciative to all people I've delt with all were kind and helpful in every way, I recommend them to any who are looking for insurance"

"I've had the Kathy Schultze agency for my auto, home, PLUP and life insurance for many years. I find Kathy and her staff to be helpful, responsive and easy to deal with. They take care of things efficiently and correctly and it's so great to call and know that my needs are met."

"Very efficient and kind."

"I've had State Farm for 30 years and they've always been wonderful to work with - every agent is personable and has great follow through. Most recently I worked with Thomas and he did not disappoint! Highly recommend this office!"

"I have been a loyal customer of Kathy Shultz, State Farm, for years, and they had done everything I have asked and had issues with in a polite and respectful manner. I had 5 auto policies, homeowners, and life insurance policy with them.... Until recently, I had an auto payment that did not go through in October, and the first and only official notification I received was from the MVA saying my insurance has lapsed. No emails, letters or phone calls from State Farm. Due to this dilemma, I called and tried to fix it when it was brought to my attention and made a substantial payment to be current. I was told it would take a few days for my new cards to populate, but not to worry because I was covered moving forward. A month later I received paper checks from State Farm saying that "I terminated" my auto insurance policies, here is a refund (5 different vehicles, 5 different refund checks). I once again called and they said they needed an updated picture of my driver's license, and since they didn't have it, they canceled my policy AGAIN. Now I am looking at THOUSANDS in fines from the MVA for uninsured vehicles, and when I called Kathy Shultz state farm office, they just said "not our problem," we can offer you a new rate that is almost triple your old rate since you are now considered a new customer. All I would have needed is proper communication, I receive so many junk emails and letters from them; how hard is it to send an official letter? According to the State Insurance department, "The notice must be sent by certified mail or first-class mail tracking." I am extremely disappointed with them and will be contacting the State Insurance department so that hopefully you will not have the same troubles I am having right now with this office. As a side note, I did request that the representative bring up this dilemma to Kathy herself and he said that he did. So I am not posting this as an ignorant person who didn't try to escalate when asking for help. My hands are tied and they did not help me at all. Hope this long post helps someone else. I will update this post if they rectify the issue. Edit: I wish you would have tried more than 1 voicemail to contact clients. (I don't check voicemail that often, who does?). Show or tell me (prove it, per MD law) that you tried more then that and I would say you are law biding insurance agent. I am more than willing to share my Verizon phone records to show you didn't."

"The service is outstanding! Wonderful people who care and work diligently to assist you with coverage. Highly recommend."

"⭐⭐⭐⭐⭐ Outstanding Service – The Best State Farm Agent for Home Insurance Claims! Kathy Schultze and her State Farm team exceeded all expectations when our basement flooded. From the moment we reached out, they provided exceptional support, fast response times, and expert guidance, making the entire process smooth and stress-free. Every team member was professional, empathetic and truly cared about our situation. What sets Kathy apart is the white-glove concierge service—we felt like VIPs from start to finish! They handled every detail efficiently, going above and beyond to ensure we had the best experience possible. Their customer service, knowledge of home insurance claims and commitment to excellence made all the difference. If you're looking for THE BEST insurance agent who is easy to work with, highly responsive and truly puts clients first, we highly recommend Kathy Schultze – State Farm Agent. Whether you need home, auto or property insurance, this is the team you want by your side!"

"Thomas Pitsenbarger is awesome! Answers emails quickly, is super friendly and very knowledgeable. He is professional and honest, highly recommend!"

"I had the pleasure of working with Joe O'Hara on an insurance bundle package for my homeowner's insurance and car insurance for my two vehicles. I saved a lot of money combining these policies. Joe was very helpful, professional and thorough. I highly recommend this office and its staff."

"Thomas P. Was great to work with. He made it super easy to switch and provided great service!"

"Victoria Sexton is AMAZING!!! She is always prompt with a response to questions, never misses a detail and just overall an incredible agent. Thanks for everything. In the past 30 years I have not had many claims, etc. but when I have had emergencies, accidents or even a ceiling caving in Victoria and Kathy have been Awesome. Always walking me through exactly what I have to do and what timeline I have to have in done by. Always honest and professional. Thanks for everything!!!"

"Kathy is an excellent agent and she has helped my family for years through her kindness and hard work. Will continue to work with Kathy going forward."